Status - Dialnerds.com

Go to content

Main menu

Status

Email Status Updates

As you are aware of by now, our email service provided by Rackspace has had some major problems over the past 4 days. Most of the problems were time related in receiving email.  The delays could have been a few minutes to several hours. I'm happy to say that those problems were corrected over the weekend and the majority of our customers are "back to normal."  However there are a handful of customers that still can not get into their mailboxes at all.  This is related to a bug that hit Rackspace's system during an upgrade last week.  There is a program running that will automatically correct this but it hasn't run though all of these affected mailboxes yet.  If you are one of these unfortunate users please call The Computer Nerds @914-779-7952 and we can forward your email (new ones only) to an alternate mailbox.  

You may follow the progress of these repairs here.

Sorry for the inconvenience and thank you for your patience.

 
Back to content | Back to main menu